The T4K Spring Service Campaign was held from 8 April to 19 April at 35 T4K authorised service centres. The service items included: basic checks on car safety and performance; checking and replenishing tyre pressure; checking and replacing consumables such as washer fluid and air conditioning filters; and upgrading systems to improve car quality.
This is the first service campaign that GS Global has launched to ensure customer satisfaction through free inspection services. The programme is structured around essential inspection items for safe driving, with a focus on helping customers maintain their T4K at a reasonable cost. Starting with this service campaign, GS Global plans to expand it to at least three times a year.
"When we purchased the T4K, we had some concerns about the service of BYD trucks, but this campaign has given us a lot of confidence in GS Global's T4K service," said a customer who participated in the service campaign.
"Through this campaign, which was designed to improve customer convenience and service reliability, many customers expressed their satisfaction with GS Global's services," said a representative from GS Global's Mobility Division. "In addition to service campaigns, GS Global will continue to strive to improve service satisfaction by providing quick and proactive feedback on service-related customer inquiries."
Meanwhile, GS Global has partnered with Kakao Mobility and Timon to improve customer access to car sales and information, and continues to expand customer benefits such as subsidies, free Wi-Fi for three years, and extended battery warranties. In addition, GS Global is continuously expanding dedicated showrooms, including dedicated service centres, in major hub areas to ensure reliable service and enhance customer satisfaction.
Article roadtesting editorial (kyuyongk98@gmail.com)
Photo GS Global
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